Here you can find a breakdown of the different ways our app connects to your accounts.
There are three ways you can connect your account in our app.
Direct Connection
This is a direct connection with your bank via Open Banking.
Open banking connections are only used for payment accounts such as current accounts, credit cards and some, but not all savings accounts. The reason for this is because Payment Services Directive 2 (PSD2) only covers payment accounts at this time.
For more information about what PSD2 is and how it affects access to your financial data, check out our article Your financial data and PSD2.
Indirect Connection
This is an indirect connection that with your consent relies on a third party called Yodlee, who through a secure process retrieves your account data (balances and transaction history) via Screen Scraping. This is used for pensions, investments, loans, mortgages, and some but not all savings accounts.
For more information about how to connect a direct or indirect account, check out our article Connect an account.
Manual Connection
This is an account that you create and manage manually and is a great option if we do not support your specific account or provider. This account type will not update automatically.
More information about how to set up and manage a manual account can be found in Create a manual account.