Connections Status
We support thousands of connections, and sometimes providers have issues, so here you can find out about currently impacted services as well as some of the upcoming connections we are working on.
Announcements
L&G connection - Connection suspended
While we investigate an issue, we have decided to suspend the connection.
Fidelity - Connectivity issue with the provider
Our technical teams have raised the issue with the provider - We are awaiting an update.
AJ Bell ‘InvestCentre’ - Connectivity issue with the provider
Our technical teams have raised the issue with the provider - We are awaiting an update.
TPT Pensions - Connectivity issue with the provider
Our technical teams have raised the issue with the provider - We are working on the resolution.
Current Issues
- Trading 212 – Blocked by the provider
Our technical teams have raised the issue with the provider – We are awaiting an update. - Prudential – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update. - AJ Bell ‘You Invest’ – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – Success rate improving. - St. James’s Place – MFA / Changes to login process blocking connection
Our technical teams have raised the issue with the provider – We are awaiting an update. - Now Pensions – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update. - Aviva – Connectivity issue – Confirmed partially blocked by Provider
Our Tech & Senior Leadership Team have raised the issue with the provider – Success rate fluctuating as some users have been able to save new credentials and work around the partial block. - Zopa – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are working on the resolution.
Upcoming Connections - We’re working on it
Moneybox
Connection is being investigated.
Wealthify
Connection is being investigated.
Previous Connections - Currently not supported
Moneyfarm (Pensions, Savings & Investments)
NS&I (Savings & Investments)
Aegon Retiready (Pensions)
Halifax (Loans & Mortgages)
Lloyds (Loans)
Nest (Pensions)
Scottish Widows Personal Pensions / Scottish Widows
Bank (Mortgages)
Quilter (Investments & Pensions)
Prudential (Investments & Pensions)
eToro (Investments)
Marcus / Goldman Sachs (Savings & Investments)
Provider led decisions have prevented the availability of the above connections.
Last updated: 29/10/2025