No one can see your financial data, including our support team. This includes sensitive information such as your account balance, transactions, card numbers, sort codes, or account numbers.
When you raise an issue or need guidance, our authorised support team can view limited information needed to provide help, this includes;
- Your registered email address
- Providers you have connections with
- Type of account(s) you have connected
- Dates you made connections
- Information about your subscription.
For more information about the steps we are taking to keep your data secure, check out our article Keeping your data secure.