Accounts & Assets
- One of my accounts is showing as the wrong account type, how can I change this?
- How often do my accounts refresh?
- Can I change the order of my accounts or assets?
- You don't connect to my account or provider, why?
- I can’t find my provider or account type in the app, what do I do?
- How do I create a manual account?
Connections
- My banking provider isn’t available. What can I do?
- I didn't reauthorise my account within the specified time and it's no longer updating. What should I do?
- Why can't I connect to my savings account?
- What will happen to my historical account data if I remove a connection?
- My connection says it needs to be reauthorised in X number of days, what does this mean?
- Why is my connection showing as out of sync?
Transaction & Transaction inbox
- Why can't I see any transactions on my Standard Life pension?
- How do I exclude a transaction from my spending or income analysis?
- Why are some of my transactions not included in my spending or income analysis?
- Why is a pending transaction still showing in my Transaction Inbox?
- Why can I see duplicate transactions?
- How do I delete a category I have created?