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  1. Money Mindset
  2. General FAQ's
  3. Connections

Connections

  • My banking provider isn’t available. What can I do?
  • I didn't reauthorise my account within the specified time and it's no longer updating. What should I do?
  • Why can't I connect to my savings account?
  • What will happen to my historical account data if I remove a connection?
  • My connection says it needs to be reauthorised in X number of days, what does this mean?
  • Why is my connection showing as out of sync?
  • Why do I keep getting a ‘Credentials Error’ message or error code 402 on one of my accounts?
  • Why won't my account connect?
  • Why does the connection to one of my accounts keep failing every few days?
  • What is the difference between reauthorising and refreshing a connection?
Money Mindset